The Untangle Your Sales newsletter is published monthly

Boosting Sales Team Effectiveness

Three steps guaranteed to boost sales team effectiveness

If you’re really short on time, the ways to boost sales team effectiveness can probably be summarised in three words: Direction, leadership and skills. Business owners often stress about recruiting the right sales person –…

How small businesses can drive sustainable impact. Part 1 The environment

How small businesses can drive sustainable impact. Part 1: The environment

“I am only one, but I am one. I cannot do everything, but I can do something. And because I cannot do everything, I will not refuse to do the something that I can do.”…

The importance of customer loyalty and how to measure it

The importance of customer loyalty and how to measure it

If sales measures had a Greatest Hits catalogue then customer loyalty would be the one everyone is singing along to. Customer loyalty is the banger that keeps everyone singing long after the band have left…

How to choose the best psychometric profiling tool for your team

How to choose the best psychometric profiling tool for your team

Many large organisations use psychometric profiling tools nowadays. If you’re an employee you might have been asked to complete a number of them on different occasions! But if you’re in control of your company budget…

How to create meaningful sales measures

How to create meaningful sales measures

We wrote last month about the importance of sales funnel measures. This month we’re focusing more on sales measures and results. How many sales measures should I have? A question you might want to consider…

How questions can improve the performance of your team

How questions can improve the performance of your team

I remember my very first day at school. It sticks in the memory because the teacher asked a whole bunch of questions and a couple of us were able to answer them all correctly. In…

sales funnel metrics

The importance of sales funnel metrics

Sales is all about the numbers, right? If you’re in a sales job and you’re falling short of budget then you’ll have questions to answer. In some organisations if you miss target for three months…

Leaders and managers

What’s the difference between leaders and managers?

“Leaders focus on doing the right thing and Managers focus on doing things right” So goes the well known quote. But is it as simply defined as this? And would it even be desirable for…

Sales Training

What sort of sales training does my business need?

It’s surprising how often companies decide they need sales training before answering this key question. In many ways the decision is a no-brainer: Good sales training helps you engage better with customers and it helps…