The Untangle Your Sales newsletter is published monthly

How to give feedback to sales people

How do you give feedback to sales people?

May 4, 2022

This is a question that’s come around a number of times just recently. It’s perhaps revealing that it rarely shows up as a question about “building a buzzing sales team” or “getting the very best…

Net Zero carbon emissions B Corp small business

One small business on the road to net zero

Apr 1, 2022

March was B Corp month, but you might not have noticed. It was planned as a month of celebration for a rapidly growing global movement, but with events in Ukraine it took on a more…

When’s the right time to create a business strategy?

Mar 8, 2022

This question came up with clients a couple of times in February. This challenge is especially acute as 2022 kicks off with so many uncertainties. Many organisations have seen their “known knowns” torn apart in…

Are you easy to buy from?

Jan 28, 2022

“Please take my money, I really want to spend it with you. Honestly I do…despite how difficult you’re making this” Our on-going game of Snakes and Ladders in trying to get fibre optic installed, highlights…

The danger of absorbing inflation into price

Nov 30, 2021

Last week that dreaded message popped up on my dashboard: Warning! Tyre pressure alert! Just a few days earlier I’d topped up the air so this one looked like being a slow puncture. Yes, there…

How to make sales work in a care homes

Client success story – Care Homes

Nov 30, 2021

Our client ran a group of care homes in the midlands and southeast. The business was well-established, but Covid had impacted occupancy rates and staff patterns had been disrupted. They had completed some mystery sales…

The Face Race. Where next for hybrid sales?

Nov 3, 2021

Have you played the new etiquette game yet? You’re meeting someone for the first time in a while and handshaking seems a bit uncertain whilst bumping elbows all feels a bit artificial. Then you meet…

value-based selling the shop window

What is Value-based selling?

Jul 5, 2021

You’ll probably have a very accurate idea about what your business costs you. The bricks and mortar (or your desk, laptop, printer and supply of chocolate Hob Nobs) Your people – either on your payroll…

How to use questions to improve the skills of your sales team

May 4, 2021

You’re busy, it’s been a long day and another sales-person is asking for guidance or help. Is answering your sales team’s questions a good thing to do or not? And what’s the alternative? Does it save…