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Client case study: Sales process improvement for IT service businesses
The Customer Journey a good place to start a case study Sometimes customers are so picky. You think their “journey” through your sales process is simple and predictable. Yet it turns out understanding what they…
Client Case Study: Sales funnel management for technology and SaaS companies.
Are my biggest customers receiving the focus they deserve? The question asked at the very begining of this case study! Clients often come to us with concerns about sales forecasts and sales funnel management. Anybody…
Stealthflation means consumers have to brace themselves for hidden price increases.
Recession is always a time for businesses to reposition themselves as consumer champions. Tesco made a pre-emptive strike last month, demanding that suppliers contribute towards (or pay for) their latest round of price cuts. In…
Motivate, setting goals and recognition.
Not everyone has a price to motivate… It may be a coincidence, or maybe a result of planning cycles beginning their annual re-boot; but we’ve noticed that a number of clients are thoughtfully scratching their…
Is it important to have a “hungry” sales team?
Disrupter businesses like Uber, Amazon and Facebook have changed the business world forever. Not just in the standards they set for consumers, but also in shaping the way we work. Gone are the days of…
It’s all about trust!
We’ve been exploring Trust recently with a variety of leaders from across a number of business sectors. From Finance to Healthcare; Automotive to Education; and what emerges is fascinating and thought provoking. Begin a conversation…
‘Busy’ – A hard habit to break for leaders
“I guess I thought you’d be here foreverAnother illusion I chose to createYou don’t know what ya got until it’s goneAnd I found out just a little too late” Busy. A hard habit to break.…
Feedback is a Gift
Over the last 12 months we’ve completed a number of 360-degree feedback for senior people across a number of different business sectors. All lead others. All set the agenda for where others are headed. All…
Hiking boots, hooves and fun
“Ain’t no mountain high enough, Ain’t no valley low enough, Ain’t no river wide enough” By Marvin Gaye and Tammi Terrell in 1967 More than fifty years on we recently discovered that’s not true and there are…