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Importance of feedback in leadership
Everyone who’s had a job will have heard an office conversation in which people profile the boss. Good or bad, most people figure out the strengths and weaknesses of the boss and are happy to…
How do you increase value for customers in 2023?
Times are challenging – there’s no surprise in that news. And the messaging everywhere is about ‘value’. Adverts for products and services claiming to be ‘better value’ compared either to a former version of themselves,…
Lead gen – 7 questions to consider before you invest in lead gen
Once upon a time, in a land far, far away, there was a small wooden cottage in a forest. This was home to the sales fairy. Thanks to the internet the sales fairy was able…
Do I need a coach or a mentor?
Coaching or mentoring These are different, but often discussed in the same context. Both focus on helping you develop and grow but they do it in different ways. Understanding this will help you to decide…
5 ways to increase sales for 2023
We’re now at that time of year when leaves are tumbling from the trees. Clocks have gone back and you can count the days down to Christmas. It’s not the time to talk about your…
Sales Suspect vs. Prospect: How do you define your Suspects?
If you enjoy a good TV cop drama you could be well on the way to answering this one. So what are we talking about when it comes to a Sales Suspect vs. Prospect? A…
Does My Business Need A CRM System?
Whether you’re already using one or you’ve been putting it off for a while now, at some point most business owners are going to ask: does my business need a CRM system? They can seem…
What’s a sales culture and how do I get one?
Building a strong sales culture is critical to building a successful business. But it’s much easier said than done. Sales culture isn’t really about sales; it comes from a combination of leadership and teamwork. In…
What’s Customer Lifetime Value and why is it important?
Sometimes, companies will be all over you when you’re making your initial purchase but will disappear as soon as you’ve made your decision to buy. This may be because they don’t understand the importance of customer lifetime value.