How do you choose what kind of support you need? Business support varies widely – from sales training programmes via coaching and mentoring, to tailored consulting and beyond. There are […]
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The Customer Journey Sometimes customers are so picky. You think their “journey” through your sales process is simple and predictable. Yet it turns out understanding what they do and when […]
Are my biggest customers receiving the focus they deserve? Clients often come to us with concerns about sales forecasts and sales funnel management. Anybody in charge of a business needs […]
Recession is always a time for businesses to reposition themselves as consumer champions. Tesco made a pre-emptive strike last month, demanding that suppliers contribute towards (or pay for) their latest […]
Not everyone has a price… It may be coincidence, or maybe a result of planning cycles beginning their annual re-boot; but we’ve noticed that a number of clients are thoughtfully […]
Disrupter businesses like Uber, Amazon and Facebook have changed the business world for ever. Not just in the standards they set for consumers, but also in shaping the way we […]
We’ve been exploring Trust recently with a variety of leaders from across a number of business sectors. From Finance to Healthcare; Automotive to Education; and what emerges is fascinating and […]
“I guess I thought you’d be here foreverAnother illusion I chose to createYou don’t know what ya got until it’s goneAnd I found out just a little too late” For […]
Over the last 12 months we’ve completed a number of 360-degree feedback for senior people across a number of different business sectors. All lead others. All set the agenda for […]
“Ain’t no mountain high enough, Ain’t no valley low enough, Ain’t no river wide enough” Sang Marvin Gaye and Tammi Terrell in 1966 More than fifty years on we recently discovered that’s […]
The gym…remember it? It’s the thing you joined back in January just after you’d polished off all of those mince pies and choccies….and around the same time you noticed that […]
Waitrose is perhaps the last of the major retailers you’d expect to start a revolution. Yet occasionally they lead on something really innovative. In the words of The Beatles: You […]
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