How do you increase value for customers in 2023?

Maximising value

Times are challenging – there’s no surprise in that news. And the messaging everywhere is about ‘value’. Adverts for products and services claiming to be ‘better value’ compared either to a former version of themselves, or their competition. When trying to increase value for customers, what exactly constitutes value in the first place…is it the…

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What is Value-based selling?

value-based selling the shop window

You’ll probably have a very accurate idea about what your business costs you. The bricks and mortar (or your desk, laptop, printer and supply of chocolate Hob Nobs) Your people – either on your payroll or as associates or suppliers. Your manufacturing, purchasing or tech development costs. What you spend on marketing your business and…

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