When’s the right time to create a business strategy?

This question came up with clients a couple of times in February. This challenge is especially acute as 2022 kicks off with so many uncertainties. Many organisations have seen their “known knowns” torn apart in the last two years. Brexit was followed by the pandemic, which in turn has been eclipsed by a brutal war…

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The danger of absorbing inflation into price

Last week that dreaded message popped up on my dashboard: Warning! Tyre pressure alert! Just a few days earlier I’d topped up the air so this one looked like being a slow puncture. Yes, there was enough air to get home, but the diary was packed for the next 48 hours with little chance of…

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How to use questions to improve the skills of your sales team

You’re busy, it’s been a long day and another sales-person is asking for guidance or help. Is answering your sales team’s questions a good thing to do or not? And what’s the alternative? Does it save you time to jump straight to the answer?  Undoubtedly in that moment it does – and if you’ve been around…

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How to get sales recruitment right

butterfly of sales recruitment

How to create an effective sales recruitment process to bring a new salesperson into your business. Be certain what kind of salesperson you want. There are different types, and they require a different mix of skills and attributes. You can read more about this in our March blog – ‘How do I recruit the right…

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Getting the best results from employing consultants

sleeping owls - consultants

Inviting a consultant into your business is a big commitment. Even more so if a whole gang arrive together.  Not business as usual It’s Monday, it’s 9am and already you’ve got a faulty printer, a production issue, one late order urgently awaiting a courier, and six new customer enquiries looking back you from your inbox.…

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Am I where I think I am in business?

Business sales review - Sales Untangled team hiking in the moors

During a really important pitch to a new client…and of course within your business. Taking Stock Now’s a great time to be taking stock, reflecting and learning. It’s an opportunity to adjust your plans, refine your activity or leverage something you’ve become really good at. 2020 didn’t go to plan for most people. But there’ll…

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Waitrose starts a quiet revolution by featuring B-Corp range

b-corp companies Innocent, Pukka, Ella's Kitchen and Ecover

Waitrose is perhaps the last of the major retailers you’d expect to start a revolution. Yet occasionally they lead on something really innovative. In the words of The Beatles: You tell me that it’s evolution. Well you know we all want to change the world. It should thus be no surprise that Waitrose’s new initiative…

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