Case Study
Implementing 360-degree feedback
Insight
A member of our client's SLT had great technical skill but struggled to read cues from others and therefore manage their own impact. Meetings and conversations left both sides frustrated.
Solution
We had a trusted relationship with the Head and SLT and our track record of 360-degree feedback elsewhere encouraged the Head to bring us in to solve this problem.
We carried out a series of face-to-face interviews across staff and governors and compiled the feedback into a detailed, structured report. This gave both positive feedback and opportunities for improvement. The feedback was delivered through 1-2-1 coaching conversations and concluded with a timed action plan.
Outcome
The structured report gave clear and objective feedback in a kind and supportive way. It was a huge help to the individual and the Head in devising strategies for working better together. It’s clear now that meeting contribution from the individual has been more supportive of the wider teaching team.