Sales team
What is Value-based selling?
You’ll probably have a very accurate idea about what your business costs you. The bricks and mortar (or your desk, laptop, printer and supply of chocolate Hob Nobs) Your people – either on your payroll or as associates or suppliers. Your manufacturing, purchasing or tech development costs. What you spend on marketing your business and…
Read MoreHow to use questions to improve the skills of your sales team
You’re busy, it’s been a long day and another sales-person is asking for guidance or help. Is answering your sales team’s questions a good thing to do or not? And what’s the alternative? Does it save you time to jump straight to the answer? Undoubtedly in that moment it does – and if you’ve been around…
Read MoreHow to get sales recruitment right
How to create an effective recruitment process to bring a new salesperson into your business. Be certain what kind of salesperson you want. There are different types, and they require a different mix of skills and attributes. You can read more about this in our March blog – ‘How do I recruit the right salesperson?‘…
Read MoreHow to be an effective sales manager
Being a sales manager requires effort. It means joining the dots between your business strategy, sales plan and sales activity. It means knowing which sales goals to aim for, and which sales people to recruit. It means keeping a number of plates spinning at the same time. You’re the owner, the founder, the mender-in-chief. The…
Read MoreHow do I develop the sales skills of my team?
The shape of your sales team and the mix of sales skills needed must reflect your business and the clients you serve. Where and how you invest in developing your sales people will also be unique to you. Making the wrong choice offers a plethora of bespoke ways of wasting your time and money on…
Read MoreHow do I recruit the right salesperson?
There are lots of people in sales roles, but not all will or should be the salesperson you recruit. Recruitment takes your time, effort and money. So how do you ensure that the right salesperson joins your business? ‘Sales’ is an all encompassing generalised term, but look closer and the distinctions between sales roles are…
Read MoreHow to buy the right sales training for your business
Choosing the right sales training for your business is a real challenge. Search for ‘Presenting Skills’ in Google and the pages of offers and companies go on and on and on. We did, and Google reported is has 246 Million results for you to choose from! How are you finding training options for your business?…
Read MoreGetting the best from sales training
Sales training is more than just making the booking and hoping for the best. All training has a cost attached to it. There’s the obvious financial one if you appoint an external training business to support you. There’s also the opportunity cost of asking your people to leave their day jobs and spend time doing…
Read MoreClient case study: Sales process improvement for IT service businesses
The Customer Journey Sometimes customers are so picky. You think their “journey” through your sales process is simple and predictable. Yet it turns out understanding what they do and when is akin to herding cats. This client asked us in to help improve sales process more because of internal friction than anything else. The sales…
Read MoreMotivate, setting goals and recognition.
Not everyone has a price to motivate… It may be a coincidence, or maybe a result of planning cycles beginning their annual re-boot; but we’ve noticed that a number of clients are thoughtfully scratching their chins and debating bonus, incentive, reward or commission schemes (again!) And it causes real angst and debate. Designing reward structures:…
Read MoreIs it important to have a “hungry” sales team?
Disrupter businesses like Uber, Amazon and Facebook have changed the business world forever. Not just in the standards they set for consumers, but also in shaping the way we work. Gone are the days of the dull staff canteen, to be replaced by beanbags, footie tables and free Budweisers. You might question the nutritional value,…
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